General information and useful tips

PRICES
Prices are in EUR per person, with a two-person minimum occupancy per room, including breakfast, the “Alpina Dolomites Special” services and all taxes. A tourist tax will be added to the rates shown: € 2.50 per person (aged 14 years and over) per day, payable on departure. We reserve the right to adjust our prices to compensate for any increases in V.A.T. No reimbursements will be made for unused services.
Our prices vary according to the room and suite categories, the actual availability and the season. This flexible price system rewards early bookers.

SURCHARGES
Surcharge for half-board accommodations: € 45.00 per person per day. Superior/Exclusive room or Suite used as a single: 80% surcharge.

DISCOUNTS
For the 3rd bed in a Superior/Exclusive room or Suite 30% discount. Discounts will be applied to children sleeping in an additional bed in the same room or suite with two full-paying persons. The Special Advance Reservation Discount and the Special Offer for Return Guests are applied only to reservations booked in advance with the Alpina Dolomites.

ARRIVAL/DEPARTURE
On the day of arrival, rooms and suites will be available around 4 p.m. Please notify us if you will arrive after 6 p.m. On the day of departure, rooms and suites must be vacated by 12 noon. We will charge 100% of the price of the reserved stay for late arrivals or early departures. We suggest our travel cancellation coverage.

RESERVATION CONFIRMATION
Reservations are considered binding upon receipt of a deposit. Please send us the deposit by bank transfer or credit card within 3 days from the booking date. If no deposit is received within such time, your reservation will be cancelled.

CANCELLATION CONDITIONS
For reservations cancelled up to 21 days prior to the date of arrival, nothing will be charged. For cancellations from 20 to 4 days prior to arrival, 30% of the reserved stay will be charged. For cancellations made 3 days or less in advance, and in case of no-show, late arrival or early departure, 100% of the total price of the reserved stay will be charged.

TRAVEL CANCELLATION COVERAGE
To protect yourself if you are forced to postpone your arrival or to leave in advance, or to completely cancel your hotel reservation for health or other valid reasons, we suggest our travel cancellation coverage. Upon request, we will be pleased to provide further information and the relative form.

PACKAGES AND OFFERS
Packages and offers are per person and must be booked with the Alpina Dolomites in advance. Packages and offers cannot be booked through third parties. Prices are per person. The services included in the packages cannot be changed nor can they be refunded if they are not used by guests.

PAYMENT METHODS
We accept cash (up to € 1999), American Express, Diners, Visa, Euro / Mastercard and UnionPay.

SPA & BEAUTY
For information about programs and packages as well as various individual treatments, baths and massages, ask for our detailed brochure. We strongly suggest that you reserve specific treatments and schedules when booking your room. Guests will be billed for any treatment appointments that are cancelled less than 24 hours before the reserved date and time.

PETS
Pets are generally not allowed, except for 4 rooms where dogs are accepted only under certain conditions and on request at the time of booking.